Tsunami Services LLC ("Tsunami Services," "we," "our" or "us") respects your privacy. This policy explains what information we collect when you visit this website, request an estimate, contact us or use our services, and how we use and protect it.
1. Information You Give Us
When you fill in a form, call, email or book a visit, you may give us:
- Your name
- Email address
- Phone number
- Property address
- Details about the surfaces or services you need
- Photos you send to help with an estimate
- Billing and payment details
- Anything else you choose to include in a message
2. Information Collected Automatically
Like most websites, our host may record basic technical information when you visit, such as your IP address, browser type, device type and the pages you view. This is used to keep the website secure and running properly.
3. How We Use Your Information
We use your information to:
- Reply to estimate requests and questions
- Schedule and confirm visits
- Send appointment reminders and updates about your job
- Send invoices and take payments
- Manage yearly plans
- Keep business records
- Improve the website and our service
- Meet legal and tax requirements
4. Text Messages
If you give us your mobile number, we may text you about your estimate, appointments and the work at your home. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Phone numbers and text consent are never shared with or sold to third parties for marketing.
5. How We Share Information
We do not sell your personal information. We only share it with service providers that help us run the business, such as our website host, form handling, scheduling and invoicing software, and payment processors. They may only use it to provide those services to us. We may also share information where the law requires it.
6. Cookies
This website does not use advertising or analytics cookies. Any cookies set are only those needed for the website or forms to work. You can block cookies in your browser settings, though some features may not work properly if you do.
7. Data Security
We take reasonable steps to protect your information from loss, misuse and unauthorized access. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.
8. How Long We Keep Information
We keep personal information only as long as we need it for the reasons in this policy, to keep business and tax records, to resolve disputes and to enforce our agreements.
9. Your Choices
You can ask us to:
- Show you the personal information we hold about you
- Correct anything that is wrong
- Delete your information, unless we need to keep it by law
- Stop sending you marketing messages
To make a request, contact us using the details below.
10. Links to Other Websites
This website links to other sites, such as review platforms and our client login. We are not responsible for the privacy practices or content of those sites.
11. Children's Privacy
Our website and services are not aimed at children under 13, and we do not knowingly collect information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a new date at the top.
13. Contact Us
Tsunami Services LLC
Winter Springs, FL
Phone: (407) 670-5513
Email: Click To Email