These Terms and Conditions ("Terms") apply to your use of this website and to any estimate, visit or service from Tsunami Services LLC ("Tsunami Services," "we," "our" or "us"). By using the website, requesting an estimate or booking a service, you agree to these Terms.
1. Services
Tsunami Services provides residential exterior cleaning in Winter Springs, Seminole County and nearby Central Florida communities, including:
- Paver washing and paver sealing
- Pressure washing of driveways, sidewalks, patios and pool decks
- Soft washing of homes, stucco, siding and screen enclosures
- Roof cleaning for tile and shingle roofs
- Gutter, fascia, window and solar panel cleaning
- Boat and RV washing
- Other related exterior cleaning services
2. Estimates
Estimates are based on the details, photos and measurements available when we quote. The final price can change if the job turns out to be different from what was described, for example:
- The area is larger than quoted
- Staining, mildew or algae is heavier than expected
- Extra surfaces or services are added on the day
- Access, water supply or site conditions are different from what we were told
We will tell you about any change in price before doing the extra work. Written estimates are valid for 30 days unless the estimate says otherwise.
3. Payment
Payment is due when the work is finished unless your estimate or invoice says otherwise. Yearly plans are billed on the schedule agreed when you sign up. Late payments may be subject to fees and collection costs where Florida law allows them.
4. Your Responsibilities
To help us do the job safely and well, we ask that you:
- Give us access to the areas being cleaned and to an outdoor water spigot
- Move vehicles, furniture, planters and personal items away from the work area
- Close windows and doors near the work area
- Keep pets and children inside while we work
- Tell us about loose or damaged surfaces, roof tiles, screens, paint, electrical fixtures or irrigation heads before we start
- Get any HOA approval needed for the work, including paver sealer colors
5. Cleaning Results and Existing Conditions
Some surfaces carry stains or damage that cleaning cannot fully remove, such as rust, oil, fertilizer, battery acid, etching and oxidation. Cleaning can also make existing wear easier to see, including cracked pavers, worn paint, failing caulk and loose roof tiles. We are not responsible for conditions that were there before we arrived. If we notice a problem, we will point it out before or during the job.
6. Paver Sealing
Sealed pavers need time to cure. Keep foot traffic off them for the time we give you on the day, and keep vehicles off for at least 24 hours or longer if we advise it. Results depend on the age and condition of the pavers and on weather during curing.
7. Weather and Scheduling
Visit times are estimates. Rain, storms and high winds can mean moving a visit, and we will contact you to reschedule as soon as we can. Cancellations and rescheduling are covered in our cancellation policy.
8. Satisfaction and Claims
If you are not happy with any part of the work, contact us within 7 days of the visit and we will come back to look at it. Claims for damage must be reported within 7 days of the visit, with photos where possible, so we can inspect and respond.
9. Limitation of Liability
To the fullest extent allowed by law, Tsunami Services is not liable for indirect, incidental, special or consequential damages arising from the website or our services. Our total liability for any claim related to a service is limited to the amount you paid for that service.
10. Communications
When you submit a form, request an estimate or book a visit, you agree that we may contact you by phone, email or text about your estimate, appointments, invoices and the work itself. Message and data rates may apply. You can opt out of marketing messages at any time. Messages needed to complete a booked job may continue until it is finished.
11. Website Use
You agree not to use this website for anything unlawful, try to access its systems without permission, upload malicious code, interfere with how it runs, or give false details in a form.
12. Photos and Website Content
The text, photos, logos and design on this website belong to Tsunami Services and may not be copied or used without our written permission. We may photograph completed work for our website and social media. We will not show your house number, street name or anything that identifies you. If you would rather your home not be photographed, let us know.
13. Events Outside Our Control
We are not liable for delays or missed visits caused by things outside our reasonable control, such as severe weather, hurricanes, flooding, water restrictions, supply shortages or government action.
14. Governing Law
These Terms are governed by the laws of the State of Florida. Any legal action about these Terms or our services will be brought in a court of competent jurisdiction in Seminole County, Florida.
15. Changes to These Terms
We may update these Terms from time to time. Changes are posted on this page with a new date at the top.
16. Contact Us
Tsunami Services LLC
Winter Springs, FL
Phone: (407) 670-5513
Email: Click To Email